This website is provided by Bank of China (Hong Kong) Limited - Manila Branch for the purpose of providing information. Bank of China (Hong Kong) Limited - Manila Branch authorizes customers to use the website in line with the following conditions. By accessing the Bank’s website and any of its pages, you are agreeing to these terms.

Limited Use of Information and Materials

Use of the Website
Bank of China (Hong Kong) Limited - Manila Branch authorizes customers and website visitors the non-exclusive and non-transferable limited rights to access, use and display the website and its data. Customers shall agree not to interrupt or try to interrupt the operation of this website in any way. Bank of China (Hong Kong) Limited - Manila Branch also authorizes customers to read and download materials from the website for personal purposes only, but not for commercial use. Customers must respect the copyright of Bank of China (Hong Kong) Limited - Manila Branch to these materials. Customers shall not modify, copy, publicly display, publish, or distribute such materials, or use them for any public or commercial purpose in any form. Bank of China (Hong Kong) Limited - Manila Branch forbids anyone to use these data on other websites or online computers for any purpose. The materials on this website are under copyright protection, and any unauthorized use may cause an infringement on the Bank’s intellectual property rights, and constitutes a violation of law. If a customer violates any provision herein, the authorization to his/her use of this website shall be terminated automatically.

The information contained in our Bank’s website is not intended to provide any professional advice whatsoever. Customers accessing the website should obtain appropriate professional advice when necessary.

Linked Website
The Bank is not responsible for the contents available on or the set-up of any other websites linked to our site. Access to and use of such linked websites is at the customer’s own risk and subject to any terms and conditions applicable to such access/use.

By providing hyperlinks to other websites, the Bank shall not be deemed to endorse, recommend, approve or guarantee any third parties or the service/products they provide on their websites.

Customer Service
Customers can use the online services of Bank of China (Hong Kong) Limited - Manila Branch and the content, information and data thereof only for legitimate purposes. Customers shall not upload, publish or spread materials or information containing defamatory language, obscene words and pictures, and any illegal or interest-infringing materials or information.

For concerns and/or inquiries, customers can email customercare_ph@bankofchina.com.ph or call (+632) 8297-7888:
 Option 1: Customer Service
 Option 2: Corporate Banking Department
 Option 3: Banking Business Department
 Option 4: Global Financial Market Department
 Option 5: Operations Department
 Option 6: Human Resources Department

Customers can also contact Bangko Sentral ng Pilipinas’ (BSP) Financial Consumer Protection Department at (+632) 8708-7087 or send an email to consumeraffairs@bsp.gov.ph.